Shipping and Returns

Shipping and Returns CatBedandToy.com.

Shipping Rates and Returns Policy for the website www.catbedandtoy.com

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Shipping, Shipping Rates and Returns


Destinations and shipping methods
I only sell and deliver to destinations in the 48 states of continental USA

All products sold on this site are delivered directly from the manufacturer to you. By cutting out the middle men I pass on the savings to you, the customer. All products are delivered from warehouses either in:

  • Reedsville, Pennsylvania, or

  • New York City, New York, or

  • City of Industry, California, or

  • Los Angeles, California,

Hence the need for different shipping methods and rates for each warehouse. Each warehouse is associated with a different manufacturer.

Shipping method to be used is clearly specified on each product page.

The default shipping method is for the carrier UPS and service Ground for Armarkat Cat Trees. shipped from the warehouse in New York.

You would have to choose the appropriate shipping method at checkout time if the product purchased is not of the above.

There is no option to use a different carrier/shipping method from that specified on the product pages. Choosing the wrong carrier/shipping method would result in you being charged:

  • The incorrect shipping charge, or

  • Not shipping charges at all.

This would result in the delay in processing of your order, till we call for and receive the balance/full shipping charges, or the cancellation of the order and a reversal of the debit made on the credit card used.

Please note that to have the lowest prices on the internet I have to work on a very low profit margin, and will not be able to sustain any shortfalls in shipping and handling charges.



Purchase of multiple items

You can ONLY purchase multiple items of the same category of product on the same order.

Multiple items covering different categories would have to be made on separate orders, for example:

  • Cat beds and Cat furniture cannot be purchased on the same order

  • Anima cat beds and CatNap cat beds cannot be purchased on the same order

  • Armarkat Cat Trees cannot be purchased along with any other cat furniture on the same order.



Carriers and Rates




United States Postal Service - Post Priority

Currently used for Anima International Cat beds, with rates based on the dollar amount as per table below:

Value of Order Shipping Costs
$ 00.00 to $ 20.00 $ 9.00
$ 20.01 to $ 50.00 $ 11.75
$ 50.01 to $ 60.00 $ 12.75
$ 60.01 to $ 80.00 $ 14.25
$ 80.01 to $100.00 $ 16.75
$100.01 to $125.00 $ 18.00
$125.01 to $150.00 $ 20.00
$150.01 to $200.00 $ 22.00
$200.01 to $350.00 $ 24.00
$350.01 to $500.00 $ 26.00
$500.01 and above Free Shipping



and

FedEx and UPS - Ground - FREE SHIPPING

Currently used for :

Specialty Cat Furniture
Insulated Cedar Cat and Dog Houses
Armarkat Pet Beds
Litter Box Cabinets
Pet Steps



UPS - Ground - Residential

This is the default shipping method and is Currently used for Armarkat cat trees with rates based on the conditions and table below:

The shipping cost of each product has been worked out for destinations in the various zones as detailed in the table below. A similar table appears on the details sheet of each Armarkat product making it possible for the customer to know what the shipping costs would be

The rates appearing at the top of the table shown below are for all products that weigh up to 25 lbs. The rates that appear on each product details page would be for the shipping weight of that respective product.


Find the Zone in which your Destination ZIP Code is located. The amount at the top of that column is your shipping cost
$11.93 $13.47 $14.63 $16.83 $20.79

Zone 1

Zone 2 Zone 3 Zone 4 Zone 5
00400 - 00599 01300 - 04199 04200 - 04999 24000 - 24399 28900 - 28999
01000 - 01299 05000 - 05999 14300 - 14399 24500 - 25399 29800 - 29999
06000 - 08999 12000 - 12399 15000 - 15399 25500 - 26499 30000 - 32999
10000 - 11999 12800 - 13699 16100 - 16199 26600 - 26699 33000 - 33399
12400 - 12799 14000 - 14299 16400 - 16599 27000 - 27899 33900 - 33999
13700 - 13999 14400 - 14999 17700 - 17799 28000 - 28899 34100 - 34199
15400 - 16099 20000 - 20599 29000 - 29799 36500 - 36699
16200 - 16399 20900 - 20999 33400 - 33899 38700 - 38799
16600 - 16999 21500 - 21599 34200 - 36499 39000 - 39299
17000 - 17699 21700 - 21799 36700 - 37599 39400 - 39699
17800 - 19999 22000 - 23999 38000 - 38699 50000 - 50399
20600 - 20899 24400 - 24499 38800 - 38999 50500 - 50599
21000 - 21499 25400 - 25499 39300 - 39399 50800 - 51699
21600 - 21699 26500 - 26599 39700 - 39999 56000 - 57799
21800 - 21999 26700 - 26899 40000 - 40299 58000 - 58299
90000 - 93399 27900 - 27999 42000 - 42499 58300 - 58899
93500 - 93599 37600 - 37999 42700 - 42799 59200 - 59599
40300 - 41899 46000 - 46699 59900 - 59999
42500 - 42699 46900 - 46999 60000 - 63999
43000 - 45999 47100 - 47199 64000 - 64999
46700 - 46899 47400 - 47999 65000 - 65899
47000 - 47099 49300 - 49999 66000 - 67699
47200 - 47399 50400 - 50499 67800 - 67899
48000 - 49299 50600 - 50799 68000 - 69399
85400 - 85499 52000 - 55999 70000 - 70999
86400 - 86499 59000 - 59199 71000 - 71199
88900 - 89299 59600 - 59899 71200 - 71799
93400 - 93499 67700 - 67799 71800 - 71899
93600 - 93999 67900 - 67999 71900 - 72699
95000 - 95199 73900 - 73999 72700 - 72799
79000 - 79199 72800 - 72899
79300 - 79499 72900 - 73899
79700 - 79999 74000 - 77599
80000 - 83899 77600 - 77799
84000 - 84199 77800 - 78999
84500 - 85399 79200 - 79299
85500 - 86399 79500 - 79699
86500 - 86599 84200 - 84499
87300 - 87499 87000 - 87299
89300 - 89899 87500 - 88599
94000 - 94999 97000 - 97599
95200 - 96199 97700 - 99499
97600 - 97999


Returns

We try our best to fill your orders correctly, however we can make a mistake and send you an item you did not order. In this case return it and we will credit your card for the full value of the item PLUS outbound shipping AND return shipping. Wrongly shipped items MUST be returned in their original package with all documentation in order for proper credit.

If you are disappointed with your purchase for any reason within 30 days of purchase, we will take it back, but YOU will have to pay for return shipping for proper credit.

Original packaging and documentation required. The refund would be for the product price only and not for the shipping and handling charges component of the order.

In most cases of a refund where we as the vendor are not the reason that brought about the refund a restocking fee of 15% of the product price would be charged. This restocking fee would not be charged if the refund is a consequence of our actions or inactions in any form or matter.

If the product is defective, return it to us along with the original packaging and documentation for full credit, including return shipping.

Credit for items damaged in shipping must be claimed with the carrier. We will assist you, if possible, to rectify the situation.

Satisfaction Guarantee Affirmation.

While thanking you for your patronage. I take this opportunity to affirm that I will take every care, to see that every single piece of cat furniture, every cat tree, cat condo, cat scratching post, cat bed, cat toy and outdoor cat house sold through this site, is to your utmost satisfaction, and am happy to address any problems associated with your purchase. Please contact me, if you have such a problem.

Noel Benjamin D'Costa

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